- 255 Lebanon Rd, Suite 112 Frisco, TX 75036
Effective Date: July 20, 2026
Welcome to the Hanna Gender Center website (“Website”). Hanna Gender Center (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Website or communicate with us electronically.
Information We Collect
We may collect the following types of information:
Information You Provide
You may voluntarily provide information such as:
Please do not submit sensitive medical information through website contact forms unless specifically instructed to do so.
Information Collected Automatically
When you visit our Website, certain information may be collected automatically, including:
This information helps us improve Website performance and user experience.
Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to:
You may disable cookies through your browser settings; however, some portions of the Website may not function properly.
Google Analytics and Third-Party Analytics
We may use services such as Google Analytics or similar tools to understand Website usage. These services collect information using cookies and similar technologies.
Google Analytics does not identify individual visitors.
You can learn more about Google Analytics by visiting Google’s Privacy Policy.
Appointment Requests
If you request an appointment through our Website, we may collect personal information necessary to contact you and schedule your appointment.
Submitting an appointment request does not establish a physician-patient relationship.
Patient Portal
If our Website links to a secure patient portal, information submitted through that portal is governed by our Notice of Privacy Practices and applicable HIPAA regulations.
The patient portal is separate from the public Website.
Electronic Communications
If you communicate with us through email or website forms, please understand that standard email and internet communications may not always be secure.
For urgent medical concerns, please call our office or seek emergency medical care. Do not use website forms or email for medical emergencies.
How We Use Information
We may use your information to:
Sharing of Information
We do not sell your personal information.
We may share information:
Any protected health information is handled in accordance with applicable federal and state laws, including HIPAA where applicable.
HIPAA
If you become a patient of Hanna Gender Center, your protected health information is governed by our Notice of Privacy Practices (“NPP”), which explains how medical information may be used and disclosed.
This Website Privacy Policy does not replace our Notice of Privacy Practices.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or internet storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may request to:
To make a request, please contact us using the information below.
Anyone under the age of 18
This Website is not directed to anyone under the age of 18.
We do not knowingly collect personal information from anyone under the age of 18 through our Website as required by applicable law.
External Links
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of those websites.
Texas Privacy Rights
Residents of Texas may have privacy rights under applicable federal and state law. We will honor applicable legal requirements regarding access to and protection of personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective upon posting the revised version on this Website. The Effective Date at the top of this policy will indicate when the policy was last updated.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Hanna Gender Center, 255 W Lebanon suite 112, Frisco, Texas 75036 Phone: (972) 327-5524 Email: info@hannagendercenter.com
Notice
This Privacy Policy applies only to information collected through this Website. It does not govern information collected during medical treatment, which is covered by our Notice of Privacy Practices under HIPAA.
Effective Date: July 20, 2026
Hanna Gender Center (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information when you communicate with us by text message (SMS).
This SMS Privacy Policy explains how we collect, use, and protect information obtained through our text messaging services.
Consent to Receive Text Messages
By providing your mobile telephone number and opting in to receive SMS messages from Hanna Gender Center, you consent to receive text messages related to your care and interactions with our practice.
These messages may include, but are not limited to:
Consent to receive text messages is not a condition of receiving medical treatment.
Message Frequency
Message frequency varies depending on your appointments, treatment plan, and interactions with our office.
Message and Data Rates
Message and data rates may apply according to your mobile carrier plan.
Please contact your wireless provider for information regarding applicable charges.
Opting Out
You may opt out of receiving SMS messages at any time by replying:
STOP
After opting out, you will receive one confirmation message, and no further SMS messages will be sent unless you opt in again.
Please note that opting out of SMS messages may affect our ability to communicate important appointment or scheduling information electronically.
Information We Collect
When you participate in our SMS program, we may collect:
How We Use Your Information
We use SMS information to:
Sharing of Information
We do not sell, rent, or share your mobile phone number or SMS consent information with third parties for their own marketing purposes.
We may share your information only with service providers that assist us in delivering text messaging services or as otherwise required or permitted by law.
SMS opt-in information and phone numbers collected for SMS communications will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.
HIPAA and Protected Health Information
Some SMS messages may relate to your healthcare.
While we make reasonable efforts to protect your information, standard SMS text messaging is not always encrypted and may not be fully secure.
We recommend that you do not send sensitive medical information by text message unless specifically instructed to do so by our office.
Protected Health Information is otherwise handled in accordance with our Notice of Privacy Practices and applicable federal and state privacy laws, including HIPAA.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information associated with our SMS program.
However, no electronic communication system can be guaranteed to be completely secure.
Eligibility
You must be the authorized user of the mobile device used to enroll in our SMS communications.
Changes to This Policy
We may update this SMS Privacy Policy from time to time.
Any revisions will become effective when posted on our Website.
Contact Information
If you have questions regarding this SMS Privacy Policy or our text messaging practices, please contact us:
Hanna Gender Center, 255 W Lebanon, suit 112 Frisco, Texas 75036 Phone: (972) 327-5524 Email: info@hannagendercenter.com